Voicebots.
Conversation Design.
NLP.
LLM & AI.
Computational Linguistics.
Language Fairy.
Grammar Queen.
My name is Finka Heynemann. I am a computational linguist
with over 7 years of experience in the NLP field,
now working as a voicebot and conversation designer.
Voicebots
With in-depth business understanding, I can identify pains, needs, and areas for potential automation. Having the necessary technical experience, I know how to implement voicebots, and prepare them for further integration.
Conversation Design
It’s not enough to take care of the technical part of a VB, you need the conversation to be properly designed too. I know how to guide the user ethically, gather relevant input, and make the experience pleasant and efficient.
NLP
During my 5 years of developing a speech assistant, I learned much about text processing and AI training, as well as using and writing my own scripts, basics of Ruby, Python, Git, bash, and regular expressions.
Languages
I love learning languages, and about languages! I am bilingual with Polish and German, I speak fluent English, and currently I am learning Portuguese and Hindi. It may be odd, but I deeply enjoy correcting and editing PL texts.
Latest blog posts
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Effective, Effectual and Ethical Communication Conference
Last Sunday I had the honour to speak at the Effective, Effectual and Ethical Communication Conference organised by the Simple Language Students’ Association at the University of Warsaw. I was…
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Do voicebots understand emotions?
I am thrilled to share the fifth little video made for Apifonica’s “Niebanalne pytania o voiceboty” cycle – “Remarkable questions about voicebots”. The topic of today’s video is: do voicebots…
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Interview with me about voicebots
Yes! I am glad to share an interview Ewa Jankowska conducted with me two weeks ago. It’s now ready to be read 💖 https://weekend.gazeta.pl/weekend/7,177333,30827751,czy-voicebot-powinien-odczytywac-ludzkie-emocje-od-razu-zapala.html It’s in Polish, but… This shouldn’t…