Voicebots.
Conversation Design.
NLP.
LLM & AI.
Computational Linguistics.
Language Fairy.
Grammar Queen.
Hi there! I’m Finka Heynemann, a computational linguist
with over 8 years of experience in the NLP field,
and a voicebot and conversation designer with
over 30 multilingual voicebots delivered.
Voicebots
With the necessary business understanding and technical experience, I take responsibility for the whole bot creation process: from identifying pains and needs, through design, implementation, and integration, up to launch, analysis, and feedback.
Conversation Design
It’s not enough to take care of the technical part of a bot, you need the conversation to be properly designed, too. I know how to guide the user ethically, gather relevant input, and make the experience pleasant and efficient, fulfilling both client and end-user needs.
NLP
During my 5 years of developing a speech assistant, I learned much about text processing and AI training, as well as using and writing my own scripts, basics of Ruby, Python, Git, bash, and regular expressions.
Languages
I love learning languages, and about languages. I am bilingual with Polish and German, I speak fluent English, currently learning Portuguese, Czech, and Hindi. Linguistics and everything around that is my biggest passion!
Latest blog posts
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Got my Conversation Design certificate!
I have to say, I don’t remember when was the last time I was so nervous before an exam. But that’s because the stakes were high, and I truly strived…
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Effective, Effectual and Ethical Communication Conference
Last Sunday I had the honour to speak at the Effective, Effectual and Ethical Communication Conference organised by the Simple Language Students’ Association at the University of Warsaw. I was…
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Do voicebots understand emotions?
I am thrilled to share the fifth little video made for Apifonica’s “Niebanalne pytania o voiceboty” cycle – “Remarkable questions about voicebots”. The topic of today’s video is: do voicebots…